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Bespoke Insoles

Feedback from our customers

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What our customers have previously said:

Brilliant communication and such a rapid service that I hardly missed my existing orthotics. Bespoke Insoles refurbished by old orthotics that were falling apart and made a second matching pair. The price was reasonable especially when considering the turn around. I posted them Monday and both pairs were returned on the Thursday. I will use them again.

Paul Townend

Thank you for the insoles, excellent service. So far they feel fantastic, it makes a huge difference to how I walk and run. Would recommend and will be ordering a second pair. Thank you.

Deborah Hall

Fantastic service, I posted my existing orthotics on Monday to be copied, copies (and originals) received on Wednesday, this means same day turnaround! Furthermore, price was less than 40% of price quoted by my original supplier who was suggesting I would have to wait 3 weeks. Quality product, thoroughly recommended

Chris Salisbury

Given their bargain price compared with my previous provider, I decided to take a punt and ordered one set of custom orthotics. I quickly received a foot impression kit and my custom orthotics were delivered a few days after sending it back. I'm absolutely delighted with the insoles and how they feel. The price is sufficiently low that I subsequently ordered 3 further sets from my digitally stored foot impressions, so all my shoes have orthotics without needing to keep swapping them. Recommended without reservation and FWIW, I have no relationship with the company except as a very satisfied customer.

Stuart Clifton

I used BespokeInsoles to get some custom insoles made for my cycling shoes. The team we're really helpful responding to questions etc and making sure the insoles would be a good fit for both me and my cycling shoes! They arrived really quickly, fitted perfectly and are excellent quality. I've been using them for a few months now and they are still like new! They are very comfortable and supportive for cycling, keeping the foot in a good position without being intrusive in any way. I bought a second pair for my winter shoes to avoid the need for swapping. I would definitely recommend them :)


I was suffering heel pain that seemed to come on suddenly while working abroad, over the next month or two the pain got worse and I eventually got it diagnosed as Plantar Fasciitis. By chance, a friend put me in touch with Bespoke insoles in Mansfield and within no time I had a pair of custom made foot orthotics to try out, I can't tell you how much they improved my situation. As a travel photographer, I obviously need to walk a lot and it had got to the point where I didn't want to go anywhere because of the pain. Literally, since putting the inserts in my shoes I was able to get where I needed to go with relatively little pain. They are not a magic cure, but now the pain has left my heel and I feel I am making good progress. I would certainly recommend Bespoke insoles for anyone having the same pain issues I was suffering. Frank.

Frank Fell

The insoles have arrived and are a perfect fit in the Naot Lapplands - size 44. Many thanks for the rapid service and I will certainly come to you again for replacements.

Ian Kirkland, Ashford, Kent

Great insoles, I have suffered from plantar facitius for years and bespoke insoles have really helped to ease the pain and stress on my feet. Good job

Darren Smith

Saw your advert in Athletics Weekly. Ordering was easy and service very prompt. Have already ordered a second pair. When I think what I have spent in the past on orthotics I should have discovered you sooner.

Andrew MacKenzie

Marathon distance year round runner suffering plantar fasciitis for a year mostly reduced to short walking and the odd run as discomfort just too much, after consistent foot work, strengthening, arches, calves success only modest, figured maybe orthotics might have lost their effect, so looked up and got in touch with Gary, new orthotics arrived two weeks ago and so far almost pain free over last 10 runs, no foot pain in the hours after run unlike before which allows to run next day, the bespoke insoles are different, their strong and don't bend or collapse underfoot which might be the key in keeping the foot position where it needs to be, snug fit also, so, so far so good. Also Gary has been really helpful, knowledgeable and patient with his time on the phone which is very much appreciated. D, Ireland

D, Ireland